🚀 Who we are & What we believe?
We believe the internet is the great equalizer and enabler. It provides essentially unlimited access to knowledge, education, entertainment, services and commerce. And it’s an incredible tool to publish, create, share and communicate.
We think everyone deserves first-rate internet, and we have gone about creating an internet service that we ourselves want to use.
We believe in the power of curiosity, creativity and imagination. We use technology to realize our creations, to simplify and to enable. In addition, we add in hard work, sheer sweat and will power where that is not quite enough. If the idea is right, “that can’t be done”, or “that’s not how things are done” will not stop us.
Offering the best customer experience is dear to our hearts. Our industry is not very good at this, and we have lots of room to improve. We want to be the best and are looking for a leader that shares our passion.
If that’s you, we’d love to meet and get to know you. Let’s talk about how we can work together to make it happen!
👩 👨 Who You Are
- Bachelor degree in Engineering, Business Administration, Economics, Finance or related departments from a reputable university
- At least 5-years of experience preferably in customer management and corporate sales
- At least 3-years experience in sales or customer relationship management in telecommunications or technology
- Experienced in technical need analysis
- Develop growth customer spesific strategy and have perpective to make insights about this strategy
- Good communication skill in English as both in written and verbal
- Experince in CRM softwares
- Excellent knowledge of Ms Office
- Innovative, customer and solution oriented, open to different new ideas
- Passionate about technology
- Team player, highly capable of coordination
- Hungry to learn everything!
- Highly skilled in persuasion, so passionate about sales.
💻Responsibilities
- Maximize the benefit from the service that TurkNet customers who use our services and products
- Make regular customer visits and provide solutions by detailed need analysis
- Be customer oriented, not sales!
- Build strong relationship by using digital channels with the decision makers of customers. Use effectively social media and content management tools for this purpose
- Create customer succcess stories by emracing customers’ successes like your own success
- Contact directly regarding to commercial problems of customers and provide solutions by coordinating with the other teams.
- Use CRM software to follow your own customers satisfaction, usage, bill and technical support processes, foresee the potential risks and take actions for sustainable satisfaction
- Follow developments the related industries of customersy
🚀 What We Offer?
- Be part of a team that is changing all the rules of the game and creating an original business model and infrastructure in our generation’s most important technological development: the internet
- We are not afraid to question existing ways of doing things, and value creativity and freedom all as we move with the blistering speed of echnological change
- Empowerment, mastery and learning. Join a company where you are entrusted with significant responsibility, where you will be part of our team forging a new path, discovering new ways of achieving things. Continuous learning opportunities to develop your mastery.
- Be yourself, join a team of unique hard working and fun loving team mates who believe in sharing and are always up for fun and taking a break together as well
🚀Our Recruitment Process
We are guided by our goal of creating an equitable and inclusive experience where candidates from a wide range of backgrounds have the opportunity to succeed. We do not imagine a complicated recruitment process. That's why we care about the process being short, fast and transparent.
1.Application: You can apply for open positions via Linkedin.
2.First Interview: First of all, we want to evaluate your skills and see if they are compatible with TurkNet values.
3.Case study: For some positions we may need to test technical skill.
4.Second Interview: We would like to examine your technical skills in depth with our leader(s).
5.Welcome to TurkNet!