🚀 Who we are & What we believe?

We believe the internet is the great equalizer and enabler. It provides essentially unlimited access to knowledge, education, entertainment, services and commerce. And it’s an incredible tool to publish, create, share and communicate.

We think everyone deserves first-rate internet, and we have gone about creating an internet service that we ourselves want to use.

We believe in the power of curiosity, creativity and imagination. We use technology to realize our creations, to simplify and to enable. In addition, we add in hard work, sheer sweat and will power where that is not quite enough. If the idea is right, “that can’t be done”, or “that’s not how things are done” will not stop us.

We attach great importance to the assimilation of the company culture built on our values by every employee at Turknet. Here are Here are our values that have brought us to where we are today and will carry us forward;

*Break the mold *Be passionate *Be sincere *Our focus is human well-being *Be a team

Offering the best customer experience is dear to our hearts. Our industry is not very good at this, and we have lots of room to improve. We want to be the best and are looking for a leader that shares our passion.

If that’s you, we’d love to meet and get to know you. Let’s talk about how we can work together to make it happen!

👩 👨 Requirements

• Bachelor's or master's degree in Engineering, Business, Marketing, Statistics or a related field
• Minimum of 10 years of experience in a customer analytics, engagement, or CRM role
• Strong analytical skills, with experience in using data analysis tools (e.g., SQL, R, Python, Tableau)
• Experience with CRM platforms and marketing automation tools
• Ability to extract and interpret opportunity areas for growth actions from data
• Excellent communication and interpersonal skills, with the ability to work effectively across teams
• Proven ability to manage and prioritize multiple projects in a fast-paced environment
• Fluent in English and Turkish (both written and spoken)

💻Job Definition

• Analyze customer data to identify trends, insights, and opportunities for engagement improvement
• Develop and implement segmentation strategies to personalize customer interactions across various channels
• Manage and optimize CRM initiatives, including email marketing, SMS, push notifications, and more
• Design and execute loyalty and retention programs that enhance customer lifetime value
• Collaborate with cross-functional teams to integrate customer analytics into all aspects of the business
• Monitor and report on the effectiveness of engagement strategies, adjusting tactics as necessary to meet KPI’s
• Stay up-to-date with industry trends and advancements in customer analytics and engagement technologies

🚀What We Offer?

• Be part of a purpose driven company and management team that is changing all the rules of the game and creating an original business model and infrastructure in our generation’s most important technological development: the internet. By disrupting and revolutionizing the industry, TurkNet has become the fastest growing broadband ISP in Turkey, providing the highest speed and performance. We are and will continue to have a major impact.
• Be one of the main architects and executives of high impact, big budget major success story.
• We are not afraid to question existing ways of doing things, and value creativity and freedom all as we move with the blistering speed of technological change
• Empowerment, mastery and learning. Join a company where you are entrusted with significant responsibility, where you will be part of our team forging a new path, discovering new ways of achieving things. Continuous learning opportunities to develop your mastery.
• Be yourself, join a team of unique hard working and fun-loving team mates who believe in having and are always up for fun and taking a break together as well

🚀Our Recruitment Process

We are guided by our goal of creating an equitable and inclusive experience where candidates from a wide range of backgrounds have the opportunity to succeed. We do not imagine a complicated recruitment process. That's why we care about the process being short, fast and transparent.

1.Application: You can apply for open positions via Linkedin.

2.First Interview: First of all, we want to evaluate your skills and see if they are compatible with TurkNet values.

3.Case study: For some positions we may need to test technical skill.

4.Second Interview: We would like to examine your technical skills in depth with our leader(s).

5.Welcome to TurkNet!