CPE Field Application Engineer

İstanbul, TR • Network / NETWORK PLANNING • Full-Time

🚀 Who we are & What we believe?

We believe the internet is the great equalizer and enabler. It provides essentially unlimited access to knowledge, education, entertainment, services and commerce. And it’s an incredible tool to publish, create, share and communicate.

We think everyone deserves first-rate internet, and we have gone about creating an internet service that we ourselves want to use.

We believe in the power of curiosity, creativity and imagination. We use technology to realize our creations, to simplify and to enable. In addition, we add in hard work, sheer sweat and will power where that is not quite enough. If the idea is right, “that can’t be done”, or “that’s not how things are done” will not stop us.

Offering the best customer experience is dear to our hearts. Our industry is not very good at this, and we have lots of room to improve. We want to be the best and are looking for a leader that shares our passion.

If that’s you, we’d love to meet and get to know you. Let’s talk about how we can work together to make it happen!


👩 👨 💻 Who You Are

  • Bachelor’s degree in engineering or related field
  • Curious about technology
  • Fluent in spoken and written English
  • Previous work experience in CPE (Customer Premises Equipment) vendors and Telco operators would be preferred
  • Experience and understanding of Internet, Voice/Video products, technologies, and also CPE for Consumer & Business markets
  • Knowledge and experience with broadband, DSL, 802.11 wireless technologies, IP networking
  • Knowledge of TCP/IP protocols (HTTP, DNS, TELNET, SMTP, SNMP, SYSLOG), IP routing and IP/MPLS protocols
  • Knowledge of Wi-Fi technologies and solutions
  • Skilled and experienced in CPE Testing/Deployment and Project Management
  • Have the technical knowledge to install any CPE device (Router, Switch, Radio Link, L2&L3 ONT, HGW, xDSL) without any help or should be willing to learn


💻Responsibilities

  • Define the performance test scope, execute and report the results for current or candidate CPE devices in Turknet Residential and Corporate solution portfolio
  • Support CPE Product Management for defining the specifications, coordinating the development and localization process of the CPE products, and also project management of the CPE products pre and after product deployment
  • Interface with CPE vendors on CPE Roadmaps, firmware upgrades, testing and bug reporting
  • Focus on Consumer's Home Network & Wi-Fi performance by continuously analyzing the CPE smart cloud & ACS data and define the action plans to elevate the satisfaction 
  • Closely follow the latest technology and trends


 🚀 What We Offer?

  • Be part of a purpose driven company and management team that is changing all the rules of the game and creating an original business model and infrastructure in our generation’s most important technological development: the internet. By disrupting and revolutionizing the industry, Turknet has become the fastest growing broadband ISP in Turkey, providing the highest speed and performance. We are and will continue to have a major impact.
  • Be one of the main architects and executives of high impact, big budget major success story.
  • We are not afraid to question existing ways of doing things, and value creativity and freedom all as we move with the blistering speed of technological change
  • Empowerment, mastery and learning. Join a company where you are entrusted with significant responsibility, where you will be part of our team forging a new path, discovering new ways of achieving things. Continuous learning opportunities to develop your mastery.
  • Be yourself, join a team of unique hard working and fun-loving team mates who believe in having and are always up for fun and taking a break together as well


🚀Our Recruitment Process

We are guided by our goal of creating an equitable and inclusive experience where candidates from a wide range of backgrounds have the opportunity to succeed. We do not imagine a complicated recruitment process. That's why we care about the process being short, fast and transparent.

1.Application: You can apply for open positions via Linkedin.

2.First Interview: First of all, we want to evaluate your skills and see if they are compatible with TurkNet values.

3.Case study: For some positions we may need to test technical skill.

4.Second Interview: We would like to examine your technical skills in depth with our leader(s).

5.Welcome to TurkNet!